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What is Give-a-Load?
Give-a-Load is a service exclusive to Sun Postpaid and Prepaid subscribers that enables them to send load credits to other Sun prepaid subscribers. Subscribers can send load credits as low as P1.00 and a maximum of P20 per transaction.
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What are the requirements for using the Give-a-Load service?
A Postpaid subscriber must be within his credit limit and a Prepaid subscriber must have sufficient regular load in his account in order to send load via Give-a-Load.
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What is the maximum amount of load I can transfer?
Per transaction, the minimum load transfer amount is P1 and the maximum is P20. However, Postpaid subscribers can only transfer a maximum total of P500 per month. Prepaid subscribers don't have a monthly load transfer limit.
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How can I transfer load to another prepaid sub via Give-a-Load?
You can either transfer direct via text or USSD. However, only Prepaid subscribers can transfer load via USSD. There is also an option to include a security PIN whenever you transfer. The security PIN ensures that load is not transferred without your knowledge.
- To transfer direct via text, simply do the following:
- Step 1: Text amount (P1- P20) <space> 11-digit mobile number
Example: 3 09223214567
- Step 2: Send to 2292
- To transfer direct via USSD, simply do the following:
- Step 1: Dial *238#10-digit mobile number*amount*PIN#
Example: *238#09223214567*2*12345#
Note: Default PIN is 00000; only available for Prepaid subscribers
- Step 2: Press SEND, YES, or OK key on your handset
- To include a security PIN, do the following
- *Step 1: Text REG4 char PINdate of birth (dd/mm/yr)
Example: REG 1234 01/24/78
- *Step 2: Send to 2292
*Note: Only do Step 1 and 2 the first time you register your security PIN. For subs who have registered their PIN, simply follow step 3 and 4 to transfer load
- Step 3: Text amount (P1- P20) <space> 11-digit mobile number <space> PIN
Example: 3 09223214567 1234
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Can I change my PIN and how can I change it?
Yes, you can change your Give-a-Load security PIN. To change your PIN, simply do the following:
- Step 1: Text PIN <space> old PIN <space> new PIN
Example: PIN 1234 4321
- Send to 2292
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Can I choose to cancel my Give-a-Load security PIN at any time?
Yes, you can cancel your Give-a-Load security PIN any time. To cancel, simply do the following:
- Step 1: Text UNREG <space> PIN
Example: UNREG 1234
- Send to 2292
Note: You can still send load via Give-a-Load after you cancel your security PIN. Simply do the following:
- Step 1: Text amount (P1- P20) <space> 11-digit mobile number
Example: 3 09229220110
- Send to 2292
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If I forget the Give-a-Load keywords, where can I access information on these?
Just text HELP and send to 2292
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Is there additional charge aside from the load amount sent via Give-a-Load?
Yes, there is a nominal One Peso (P1.00) fee for every Give-a-Load transaction as well as registering your security PIN, changing or canceling your security PIN and accessing HELP via 2292.
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